How amazing it is, to get your food from your favorite restaurant, even without stepping out of your house. The convenience of making the payment and no hassle of managing the cash is an additional bliss. An ideal payment gateway like PayKun makes online payment smooth, secure, and hassle-free. Your food delivery app is fulfilled only when the best payment gateway is integrated which would be suitable for your business model including the Aggregators, Restaurants, and Delivery Providers.

Along with all the other features like reviews and ratings, live tracking, push notifications, delivery information, etc, one of the most important facilities on the food ordering app is an online payment gateway.

The customers ordering online would also expect an online facility to pay so that they can simply accept the delivery or the restaurant takeaway with no need to deal with the cash or swipe.

Features of PayKun Payment Gateway suitable for the Food Delivery business

PayKun Payment Gateway is suitable for this business model because of its relevant features that would be fitting to fulfill the payment requirements of the merchant and customer both. They are discussed below:

1. Mobile APP Integration:

Availing the food services is convenient for the customers because they can just take their smartphone, open the app, and order from their restaurant of choice. Meaning to say, the mobile application provides ease of access to them.

Therefore, the merchants need a payment gateway that would work on the mobile app. For that, they will need to integrate it.

PayKun supports both the iOS and Android platforms for app integration. It has SDKs available for free on its website technical documentation.

If you have a website for your services, you may avail the ready plugins supporting all the major platforms such as PHP, Magento, WordPress, Python, .Net, Node JS, Java, WHMCS, Prestashop, Opencart, etc.

2. Security:

The facility a food delivery app provides include creating an account and providing personal details. The best payment gateway would be the one that is reliable and secured.

PayKun is PCI DSS compliant and thus offers the highest level of payment processing and data security.

It follows AES Encryption standards that would encrypt the data handled on its website.

Also, the server and browser connectivity is secured with the SSL certification. Thus, the data and payment processed through Paykun can be reliable, safe, and secured.

3. Dashboard to manage orders & payments

It can become so easy to handle the orders with the PayKun Merchant Dashboard. You might save the cost of your own dashboard creation as it provides various important functions, settings, and features related to payment, transactions, orders, and customers.

You get the live updates on the new transactions processed. Other dashboard features include:

• Reports
• Transaction with status
• Settlement data and status
• Payment Links which can be useful for your dine-in customers
• Notification Settings
• Merchant Account Information
• Sandbox Mode, etc.

4. Multiple Payment methods

It is also essential that the customers find their preferred payment method at the checkout.

PayKun provides 120+ payment method options including debit card, credit card, wallets, net banking, UPI, QR code, etc. The customers can choose and go ahead with their required method. PayKun also provides the highest successful transaction rate.

5. Support

Excellent support services are provided through email, live chat, and call helpline. There is a dedicated account manager assigned to each merchant account who is reachable through email, call, and Whatsapp.

You need not have any technical knowledge to use PayKun, it provides free technical assistance too.

Food delivery Service History and Statistics

The online food delivery system has revolutionized quite a lot with the advancement in technology and Fintech. The first online food order was in 1994 when a pizza was ordered from Pizza Hut. Later, World Wide Waiter (now Waiter.com) was the first online food ordering service founded in 1995. In India, the initial food delivery service providers were Swiggy and Zomato, and still the major players with the existence of other major food delivery apps.

It was forecasted that the revenue in the online food delivery services would go up to ₹657,167m in 2020. The annual growth rate (CAGR) expected is 9.5%. Resultantly, the forecasted market volume by 2024 is ₹945,545m. The largest share comprises of the Restaurant to Consumer Delivery with the market volume of ₹348,128m in 2020.

Concluding-

It has become very common for young people, working professionals, and even the adults at home to order food online. The COVID-19 outbreak has boosted the trend further, as the delivery at home or take-away is felt safe than the dine-in. The service providers have also introduced features like contact-less delivery. And of course, making contactless payments would be highly recommended in these situations.